Share with us a time you created a positive experience for another person.
'I had a patient who would avoid office visits due to severe anxiety, even taking medication prior to the appt didn't help her much. At one of her visits, I spent extra time with her and found out that having her blood pressure taken caused her anxiety to increase. I let her know that I would need to measure it but that I would wait until she was ready. During this process I discovered that she had experienced a heart attack at an office visit that was found while taking her blood pressure, and she was terrified that it would happen again. I helped her relax and once she was relaxed her took her BP which was very normal. She was so excited and every visit after that she would ask for me to room her to help her relax.
I also, spent extra time personally assisting several patients making sure that were able to get to their next appts within the medical facility. Going the extra mile for someone can have a lasting and positive impact on their lives.'